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TuckBack Terms of Service

Effective date: 31 July 2026 Last updated: 31 July 2026

These Terms of Service ("Terms") are a binding agreement between you ("you", "your", or "user") and Pranshu Rastogi, a solo developer based in Jaipur, Rajasthan, India ("TuckBack", "we", "us", or "our"), governing your access to and use of the TuckBack mobile application, the tuckback.com website, and any related services (together, the "Service").

Please read these Terms carefully. By downloading, installing, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

Important: Sections 16 (Disclaimers), 17 (Limitation of Liability), 18 (Indemnification), and 21 (Governing Law and Dispute Resolution) limit our liability and affect your legal rights, including how disputes are resolved. Please read them carefully.

1. Eligibility

You must be at least 16 years old (or the higher minimum age of digital consent in your country) to use the Service. By using the Service, you represent and warrant that you meet this requirement, that you have the legal capacity to enter into these Terms, and that you are not barred from using the Service under the laws of any applicable jurisdiction. If you use the Service on behalf of another person or entity, you represent that you are authorised to bind them to these Terms.

2. The Service

TuckBack is a personal action app that helps you capture an unfinished intention, return to it with its original context, and resolve it. The core Service runs locally on your device and works without an account or internet connection. Certain features — including optional accounts, encrypted sync, the Daily Return email, cloud AI "second opinions", shared Nests, people connections, and push notifications — are optional, off by default, and separately enabled by you. These optional features are described in our Privacy Policy and may require an account and network access.

We may add, change, suspend, or remove features at any time as described in Section 13.

3. Your Account

You can use the core Service without an account. If you create an optional account, you agree to:

  • provide accurate information and keep it current;
  • keep your account credentials, verification codes, recovery code, and device secure;
  • accept responsibility for all activity that occurs under your account; and
  • notify us promptly at pranshurastogi3196@gmail.com if you suspect unauthorised use.

You are responsible for safeguarding your recovery code and encryption keys. Because your synced content is end‑to‑end encrypted, we cannot recover your encrypted content if you lose all of your devices and your recovery secret. You accept this trade‑off as the cost of strong privacy.

4. Licence to Use the Service

Subject to your compliance with these Terms, we grant you a limited, personal, non‑exclusive, non‑transferable, non‑sublicensable, revocable licence to install and use the Service on Apple‑branded devices that you own or control, for your own personal, non‑commercial use, in accordance with these Terms and the applicable app‑store rules. All rights not expressly granted are reserved by us.

5. Your Content and Data

You own your content. As between you and us, you retain all rights to the captures, Loops, notes, lists, and other content you create in the Service ("Your Content").

For local‑only use, Your Content stays on your device and we obtain no rights to it. If you enable optional cloud features, you grant us a limited licence to host, store, transmit, and process Your Content solely to the extent necessary to operate the feature you enabled (for example, to store end‑to‑end‑encrypted ciphertext for sync, or to deliver the Daily Return email you turned on). This licence is limited to providing the Service, ends when you delete the relevant content or your account (subject to the retention described in the Privacy Policy), and does not permit us to sell, publish, or use Your Content for advertising or AI‑model training.

You are solely responsible for Your Content and for ensuring you have the rights to use any information you enter, including any personal information about other people. You must not put content into the Service that you are not permitted to process.

6. Acceptable Use

You agree not to, and not to attempt to or permit others to:

  • use the Service for any unlawful, harmful, fraudulent, infringing, or abusive purpose;
  • upload or process content that is illegal, that infringes others' rights, or that you have no right to process;
  • harass, threaten, defame, or harm others, including through people connections, shared Nests, or Nudges;
  • reverse engineer, decompile, disassemble, or attempt to derive source code, except to the extent this restriction is prohibited by applicable law;
  • interfere with, disrupt, overload, or circumvent the security, rate limits, or integrity of the Service or its infrastructure;
  • access the Service through unauthorised automated means, scrape it, or probe it for vulnerabilities without our prior written permission;
  • resell, rent, sublicense, or commercially exploit the Service; or
  • use the Service to build a competing product or to train a machine‑learning model.

We may investigate and take appropriate action, including suspending or terminating access, for any violation.

7. Optional Cloud Features and Third‑Party Services

Optional features rely on third‑party providers (such as Apple, Resend, OpenAI, Google/Gemini, and our hosting provider), each of which has its own terms and privacy policy. By enabling an optional feature, you also agree to the applicable third‑party terms.

Where you enable the cloud AI second opinion using your own provider API key, you are responsible for your use of that provider, for complying with its terms, and for any costs it charges you. We are not responsible for the availability, accuracy, or output of any third‑party service, or for how a third‑party provider handles data you send it under your own account and key.

8. AI, Automated Suggestions, and No Professional Advice

The Service uses automated processing (on your device and, optionally, in the cloud) to interpret captures, suggest next actions, and organise your Loops. These outputs are suggestions, may be inaccurate or incomplete, and are provided for your convenience only. You are responsible for reviewing and deciding whether to act on any suggestion. The Service does not send messages, make payments, book appointments, or complete tasks on your behalf unless you explicitly perform that action yourself.

The Service is a personal productivity tool. It is not professional advice of any kind (legal, financial, medical, or otherwise) and is not a substitute for your own judgement or for qualified professional advice. Do not rely on the Service for anything where an error could cause harm.

9. Intellectual Property

The Service, including the TuckBack app, the "TuckBack" name and logo, the website, and all associated software, designs, text, graphics, and other materials (excluding Your Content), is owned by us or our licensors and is protected by intellectual‑property and other laws. Except for the limited licence in Section 4, these Terms grant you no right, title, or interest in the Service or our trademarks. You may not use our name or branding without our prior written permission.

10. Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty‑free licence to use them for any purpose without obligation or compensation to you. Feedback is provided voluntarily and is not confidential.

11. Beta, Pre‑Release, and TestFlight

Parts of the Service may be offered as beta, preview, or TestFlight builds. Pre‑release software is provided "as is", may contain bugs, may change or be discontinued without notice, and may be less reliable than a general release. Do not rely on pre‑release builds for important data, and keep your own copies via the in‑app export feature. Your use of Apple TestFlight is also subject to Apple's terms.

12. Fees

The Service is currently provided free of charge. If we introduce paid features in the future, pricing and payment terms will be presented to you before purchase, purchases will be processed by the applicable app store or payment provider under their own terms, and we will update these Terms first. Nothing in these Terms obligates us to keep any feature free.

13. Availability, Changes, and Discontinuation

We aim to keep the Service available and reliable, but we provide it on an "as available" basis and do not guarantee uninterrupted or error‑free operation. We may, at any time and without liability, modify, suspend, limit, or discontinue any part of the Service (including optional cloud features), provided that we will not intentionally deprive you of access to Your Content stored locally on your device. Where a change is material and we can reasonably do so, we will give notice.

14. Termination

You may stop using the Service at any time and may delete your account and local data from within the app. We may suspend or terminate your access to the Service (in whole or in part), with or without notice, if we reasonably believe you have violated these Terms, to protect the Service or other users, or to comply with law.

Upon termination: your licence to use the Service ends; Sections that by their nature should survive (including Sections 5, 9, 10, 16, 17, 18, 20, 21, and 23) continue to apply; and Your Content stored locally remains on your device until you delete it or uninstall the app. Cloud‑stored data is handled as described in the Privacy Policy.

15. Third‑Party Platforms — Apple App Store

These Terms are between you and us only, not with Apple Inc. ("Apple"). Apple is not responsible for the Service or its content. To the extent the Service is a "Licensed Application" obtained through the Apple App Store, you acknowledge and agree that:

  • your licence to use the Service is limited to a non‑transferable licence to use it on Apple‑branded devices you own or control, as permitted by the App Store Usage Rules;
  • Apple has no obligation to provide maintenance or support for the Service;
  • to the maximum extent permitted by law, Apple has no warranty obligation with respect to the Service, and any claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are our responsibility, not Apple's;
  • Apple is not responsible for addressing any claims by you or a third party relating to the Service, including product‑liability claims, claims that the Service fails to conform to legal or regulatory requirements, and claims under consumer‑protection or similar law;
  • in the event of a third‑party claim that the Service or your use of it infringes that third party's intellectual‑property rights, we (not Apple) are solely responsible for the investigation, defence, settlement, and discharge of that claim;
  • you represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist‑supporting", and that you are not on any U.S. Government list of prohibited or restricted parties; and
  • Apple and its subsidiaries are third‑party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third‑party beneficiary.

You must also comply with any applicable third‑party terms when using the Service (for example, your wireless carrier's terms).

16. Disclaimers of Warranties

To the maximum extent permitted by applicable law, the Service is provided "AS IS" and "AS AVAILABLE", with all faults and without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non‑infringement. We do not warrant that the Service will be uninterrupted, secure, error‑free, or free of harmful components, that defects will be corrected, that any content or suggestion will be accurate or reliable, or that data will never be lost. You are responsible for maintaining your own copies of important content (for example, using the in‑app export feature).

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, any statutorily required warranties are limited to the minimum extent permitted by law.

17. Limitation of Liability

To the maximum extent permitted by applicable law:

  • We (and any of our service providers) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or content, or for the cost of substitute services, arising out of or relating to the Service or these Terms, even if we have been advised of the possibility of such damages.
  • Our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) fifty US dollars (USD 50) (or its equivalent in your local currency).

These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and form an essential basis of the bargain between us.

Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited under applicable law (including any mandatory rights you have as a consumer). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless us from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your misuse of the Service; (b) your violation of these Terms or any applicable law; (c) Your Content or your processing of other people's information through the Service; or (d) your infringement of any third party's rights. We may assume the exclusive defence of any matter subject to indemnification, in which case you agree to cooperate with us.

19. Privacy

Our collection and use of information is described in our Privacy Policy. By using the Service you acknowledge that you have read it. The Privacy Policy is incorporated into and forms part of these Terms.

20. Export Controls and Sanctions

You agree to comply with all applicable export‑control and sanctions laws. You represent that you are not located in, and will not use the Service from, any territory subject to comprehensive sanctions, and that you are not a person with whom dealings are prohibited under applicable sanctions or export laws, including any U.S. Government or other applicable restricted‑party list.

21. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of India, without regard to conflict‑of‑laws principles.

Informal resolution first. Before starting any formal proceeding, please contact us at pranshurastogi3196@gmail.com so we can try to resolve the matter informally. Most concerns can be resolved this way.

Arbitration. If we cannot resolve a dispute informally within sixty (60) days, the dispute will be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 of India. The seat and venue of arbitration will be Jaipur, Rajasthan, India; the arbitration will be conducted by a sole arbitrator in the English language; and the arbitrator's award will be final and binding. Either party may seek urgent injunctive or equitable relief from a competent court to protect intellectual property or confidential information.

Consumer rights. If you are a consumer, nothing in this Section deprives you of the protection of mandatory provisions of the law of your country of residence, including any right to bring proceedings in your local courts or before your local consumer authority where that right cannot be waived.

Courts. Subject to the above, the courts of Jaipur, Rajasthan, India will have exclusive jurisdiction over any matter not subject to arbitration.

22. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, provide notice in the app or by email before the changes take effect. Your continued use of the Service after an update means you accept the revised Terms. If you do not agree to the changes, you must stop using the Service.

23. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreements.
  • Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law.
  • Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
  • No agency. Nothing in these Terms creates any partnership, agency, or employment relationship between you and us.
  • Notices. We may provide notices to you in the app or by email. You may contact us at the address below.
  • Language. These Terms are drafted in English; any translation is provided for convenience, and the English version governs to the extent of any conflict.

24. Contact

Questions about these Terms:

Pranshu Rastogi (solo developer) Email: pranshurastogi3196@gmail.com Postal: Govind Nagar, Jaipur, Rajasthan 302002, India Website: https://www.tuckback.com

For how we handle your data, read the Privacy Policy or email pranshurastogi3196@gmail.com.